|| Every Piece Of You ||

Wednesday, October 12, 2011 | 10:11 AM | 0 comments

That my review to them, Not trying to influence your buying behavior but to let you know that there is one sucker company that failed totally in singapore.

SUCKS BIG TIMES, I have no way to vent my anger because NO ONE PICK UP THE CUSTOMER SERVICE HOTLINE, No reply of Inquiry and twice FAILED TO DELIVERY ON TIME.

The gif document said until so professional sia, I trusted them but they give me SHIT.

Here it goes, I ordered some stuff from overseas from a agent in Singapore (Who is nice), the parcel arrived to Singapore earlier than i expected, so I wanted the parcel to reach my house asap. The agent recommend me to use Ta*Bin Courier coz they provide next day delivery. Trust me , That the more regret decision I ever made. My agent gave me a tracking code for ease of tracking, so I wake up at 10am(my selected delivery time 8am to 10am) to wait for my parcel to arrive, I waited waited waited, 3pm~~I called the customer hotline, NO ONE PICK UP THE LINE!

No one tending the hotline?! Don ever give me the reasons of operators were having lunch, It 3.30pm? You goin for dinner is it?

Nevermind,They are human too, I comforted myself, So I wrote my question about my delivery status on Gmarket>

Hi,I am expecting to recieve a parcel between 8am to 10pm today and now is 3.30pm..5 hours of waiting. May I know what is happening?

No ANSWER FROM THEM

11 hours pass, No one knock on my door! Fail!! I recheck my status, 5.32pm, status of parcel (undelivered),wtf?!

So I request redelivery from them and under their comment box i wrote"I am expecting my parcel on 11/10/2011 8am to 10 pm, I waited from 10am to 9pm, and what i saw is undelivered status. I wont accept reasons such as no one is at home because I'm at home. I'm so disappointed because I expect it to delivery at that time range. PLEASE DELIVER IT TO MY HOUSE TOMORROW.

So, next day, I woke up at 9am waiting for my parcel( selected delivery time 8am to 10am again)~~ It now 10.26am. No bloody person knock on my door. They bloody fail me twice.

My maid stay at home 24/7, she woke up at 6am , If the delivery man didn't see her, he must be blind.

Come on la, Buck up your customer service la! Even kopitiam auntie can do better than you, so many human errors here and there, I wonder why you can survive next to singpost.

If you think earning $6 from us so we should not expect too much, you are so bloody wrong. I rather pay additional 0.25 cent to SINGPOST and GET MY THINGS BACK.

Seriously NO JOKE,THEY JOLLY WELL GET MY STUFF DELIVERED.

BTY, This is my FIRST TIME, and my LAST TIME, using this "efficient in making disappointment" and internal crop up courier anymore. Congrats.

CHEERS!

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